Mission statement: We change lives through programs, services, and resources for all people to recognize, achieve, and sustain personal wellness.

Vision statement: A world where all people can simply “bee” themselves through mental, physical, and spiritual wellness. 

Organizational Core Values:

Simply Bee staff aspire daily to demonstrate a strong understanding and use of our core values:

Quality: To passionately do our best to deliver exceptional quality services and products to our clients and continuously improve all that we do.

Respect: We work collaboratively with all team members and community partners in a transparent, caring and inclusive environment.

Growth: To continually provide innovative programs and services to clients and the community while also challenging our team to grow personally and professionally.

Reception and Medical Billing 

Status: Full-time M-F 10-5PM | $16-19hr

Purpose: The purpose of this position is to provide general office and clerical support to clients and staff, and process billing. 

Key Duties and responsibilities:

Office/Client Support 70% 

1. Open the office each day to prepare for clients and staff

2. Greet clients/parents upon arrival with hospitable customer service

3. Answer phones, return messages, monitor email

4. Complete client intake processes (register clients, to include: obtaining necessary documentation, verifying insurance, scheduling appointment etc.)

5. Provide support to clients regarding appointments and billing

6. Assist staff in daily operational needs

7. Manage inventory and supplies

Medical Billing 30%

1. Process client invoices (enter, review and submit charges for services daily)

2. Collect payments (co-payments, OON fees, etc.)

3. Provide billing statements to clients

4. Submit insurance claims and resolve issues

5. Upkeep of EMR database

Required Qualifications:

• High school or equivalent

• Computer Skills: 1 year

• Customer Service: 1 year

• Reliable and punctual

• Great interpersonal skills (aware, compassionate, collaborative, clear communication, ability to think on your feet and problem-solve without explicit guidance)

• Excellent organizational and time management skills

• Proficient in G Suite and the ability to learn new software quickly

• Understands and complies with HIPAA laws and regulations

• Confident in collecting payments and discussing finances with families.  

Highly Preferred Qualifications:

• Medical billing experience

• Experience in a mental health practice

  *Cannot be a current or past client
   

Therapist

The purpose of the role of the therapist is to work with clients of Simply Bee’s to meet them where they are at, interview them while evaluating and determining the best treatment plan to move forward.

Key Duties and responsibilities:

• Each therapist is expected to carry a consistent case load of 25 clients by their 6 month of employment.

• Assume responsibility for caseload, interviewing, evaluation and development of treatment plans for plans for patients, preparation of discharge summaries and/or continuing care plan.

• Reinforce clinical services and staff adherence to the practice’s standards, values, and quality of care.

• Assist in the coordination of communication and program interaction with outside medical, psychiatric, and psychological services.

• Provide quality care to customers and strive to continuously improve services delivered.

• You are expected to utilize in-depth- knowledge of clinical specialty to identify treatments, resources and long/short term care needs. You will consult with clinical supervisor as needed to ensure appropriateness of treatment.

• Participate in mandatory staffing meeting and lead treatment staffing of current cases.

• Maintains patient confidentiality as directed by AG policy.

• Consults with the family whenever necessary to facilitate the implementation of the care.

• Interfaces with all appropriate community resources to implement the care plan (i.e., public sector, educational facilities) as appropriate.

• Complete clinical charting notes/forms in timely, clear, concise and  thorough manner.

Professional Responsibilities

• Maintains professional licenses and keeps current with medical literature and CEUs related to appropriate specialty. Attends AG and external training courses as appropriate.

• Participate in team consultation as needed.

• Performs all other responsibilities and duties deemed necessary.

• Work 2 evenings until 9pm, 1 day until 3pm and 1 full weekend day.

• All clients are clients of Simply Bee Counseling.

• Facilitate weekly group(s), or quarterly workshop/webinar, or yearly retreat, coordinated through Simply Bee’s Manager of Community Educatio

  *Cannot be a current or past client